Why do I need web hosting?
Internet marketing is the most cost-effective way to promote your business in today's society. Having a professional presentation in your Website is the first step. The second thing is to choose a trustworthy web hosting partner to provide security support for your web pages. Then you are ready to run a round-the-clock, staff free business online.

How long does it take me to open an account with UDomain?
All you have to do is filling in the application form. Your domain name registration usually takes about 3 working days to complete. Before it is ready, we can open a temporary web account for you. It only takes us 24 hours to activate your account.
Please call our Customer Service Department on 2554-7545 now! We are here to serve you.
You can also register domain names online. Please visit www.udomain.net .

Can I stop my account if I am not happy with your service? Is there any penalty for that?
We offer you 30 days money back guarantee. If you are not satisfied with our service, you can stop it anytime. You will not face any penalty.

How can I pay for my domain name registration?
You can either pay the domain name registration fee through UDomain or pay directly to domain registrar (e.g. HKDNR).

Can I transfer my domain from another web hosting company to UDomain?
Yes, just fill in the application form, and we will do the rest for you. It takes about 3-7 working days for your account to be transferred.

Do I need Internet connection if I join UDomain?
Yes. Since UDomain does not provide Internet connection service, you need to join an Internet Service Provider (ISP) to get access to Internet first. After you have connected to Internet, you can remotely control your web pages in our server through FTP or FrontPage.

How can I make payment to UDomain?
We accept cheque, bank deposit, or online credit card payment. You can also enjoy 10% discount for yearly prepayment or 20% discount for bi-yearly prepayment.
*Soho Package and Basic Email Only Package require yearly payment without discount except for bi-yearly payment.
Notes:

• Payment is due immediately upon receipt of UDomain's invoice.
• Subscribers should make payment to UDomain by one of the following means:
  • Cheque payable to UDomain Web Hosting Company Ltd. at Unit 1702, 101 King's Road, North Point, HK
    
    (Additional HK$250 handling fee will be charged for foreign cheque settlement.)
  • Bank deposit at Bank of China (Hong Kong) 012-801-0-001634-6
    Online credit card payment - please log on to http://payment.udomain.com.hk/ and enter your Invoice Number and Payment Code.
• All payment made to UDomain Web Hosting Company Ltd. are neither refundable nor transferable.

Go to the following URL: http://mail.yourdomainname
e.g. Go to http://mail.abc.com if your domain is abc.com

Click View Email Messages

Input your login name (your full email address) and password

Click Login

Read your emails

After you have logged in, you can see various folders in your mailbox. The number of new emails in each folder is displayed next to the folder name.

Simply click the name of the folder to read emails in the folder.

Click the email to read the content of the email.

Read the previous email in the same folder
- Click the icon to read the previous email in the same folder

Read the next email in the same folder
- Click the icon to read the next email in the same folder

Delete an email
- Click the icon to delete the email

Return to the list of emails
- Click the icon to return to the list of emails

Reply to an email (to sender only)
- Click the icon to reply the email to the sender

Reply to an email (to all recipients)
- Click the icon to reply the email to all recipients

Reply to an email (to all recipients in the email list)
- Click the icon to reply the email to all recipients in the email list

Forward an email
- Click the icon to forward the email to a third party

Forward an email as an attachment
- Click the icon to forward the email as an attachment

Read the full header of an email
- Click the icon to read the full header of an email

Print an email
- Click the icon to open the email in a new window
- Select File from the menu bar and then click Print

Download an email in *.dat format
- Click the icon to save the email in *.dat format

Move an email to a different folder
- Select the folder which the email will be moved to
- Click Confirm

Add an email address to address book when reading an email
- Click the name you want to put into address book
- Edit or fill in the name of the email address owner
- If you want to add the email address in an existing group, simply select the desired group and click Go .
- If you want to create a new group for the email address, fill in the new name and click Go .

Add a new folder
Fill in the name of the new folder in the space provided at the bottom of the main page

Click Create

Rename a folder
1- Select Folders in the left navigation bar
2 - Select the desired folder by checking the circle beside the folder name
3 - Fill in the new name of the folder
4 - Click Confirm

Delete a folder
1 - Select Folders in the left navigation bar
2 - Select the desired folder by checking the circle beside the folder name
3 - Click Delete Folder
4 - Check the box next to Delete folder content to remove all emails in the folder to be deleted

Create a new group in address book

Click Address Book in the left navigation bar

Fill in the name of the new group in the New Group Name : box

Click Add

Delete an existing group in address book
1- Click Address Book on the main page
2 - Select the group to be deleted in Choose pull-down menu
3 - Click Delete

Modify an existing group in address book
1- Click Address Book button on the main page
2 - Select the group to be edited in Choose pull-down menu
3 - Click Modify

Add an email address to an existing group in address book *

Modify an existing group

Fill in the name and the email address in the boxes provided and click Add New

* If users only want to add email address individually but not in any groups, the user is still required to create a group for the email address

Delete an email address from a group in address book
1 - Modify an existing group
2 - Click Delete next to the email address you want to delete from the group

Modify the details of an email address in a group in address book
1 - Modify an existing group
2 - Click Modify next to the email address that you want to edit
3 - Click Modify after editing the details

Compose an email

1. Click Compose in the left navigation bar
2. Edit Sender box if you want to send email as a different identity from default.
3. If you already have an address book set up, select the addresses from Address Book and:
   • click To: to add to "To" list
   • click Cc: to add to "Cc" list
   • click Bcc: to add to "Bcc" list
4. Fill in Reply-To: box if you want people to reply to your email to a different address from the Sender Address.
5. Fill in Subject of the email
6. Fill in Content of the email
7. Check Save a copy to "Sent" box to save a copy of the sent email in Sent folder
8. Click Preview if you want to preview the email before sending it out
9. Click Send to send the email direct without previewing
10. Click Save as Draft to save the current draft without sending the email. Drafts can be edited at a later time.

Attach files when composing emails

Click Add New Attachment within the email composition page

Specify the full path to the file to be uploaded or select the file by clicking Browse

Click Upload

Delete attached files when composing emails
1 - Click Add New Attachment within the email composition page
2 - Select the file you want to delete by checking the box next to the file name
3 - Click Delete Attachment

Display/Hide email headers
Click Options in left navigation bar

Check/Un-check Display Full Header box

Click Modify Preference

Enable/Disable display of HTML emails

1. Click Options in left navigation bar
2. Check/Un-check Display HTML email box
3. Click Modify Preference

Enable/Disable archive of email in "Sent" folder

1. Click Options in left navigation bar
2. Check/Un-check Archive email in "Sent" folder box
3. Click Modify Preference

Enable/Disable automatic deletion of emails

1. Click Options in left navigation bar
2. Fill in the number in Automatically delete emails older than o days*
3. Click Modify Preference

*0 means "do not delete"

Email sorting options

1. Click Options in left navigation bar
2. In Sort email by item, select from the pull-down menu the criterion which you want to sort the emails for (date, sender, subject)
3. Click Modify Preference

Email display options (number of emails displayed per page)

1. Click Options in left navigation bar
2. In Number of email per page item, select from the pull-down menu the number of emails to be displayed per page (10, 20, 50, 100, 250)
3. Click Modify Preference

Email display options (display oldest/latest mail first)

1. Click Options in left navigation bar
2. Check/Un-check Display oldest email first box
3. Click Modify Preference

Create/Edit your signature file

1. Click Options in left navigation bar
2. In Your Signature item , type in your signature file
3. Click Modify Preference

Change password

1. Click Options in left navigation bar
2. In Change password section, type in your old password in Older Password box
3. Type in your new password in New Password box (please note that your password is case-sensitive)
4. Confirm your new password by re-typing it in Re-enter New Password box
5. Click Change Password

Login to your WebMail admin account

Go to the following URL: http://mail.yourdomainname
e.g. http://mail.abc.com if your domain is abc.com

Click WebMail Administration (English)

Fill in postmaster as Username

Input your domain name in Domain

Enter your password in Password

Click Login

Create email accounts

Select New Email Accounts from the main page

Type the new email name in the box provided

Type in your password in the Password box (please note that your password is case-sensitive)

Confirm your new password by re-typing it in the Password (again) box

Type in the real name of the address owner

Click Add

1. Delete email accounts
   Select Email Accounts from the main page
2. Click Delete next to the email account to be deleted
3. Click Confirm Delete

Modify the account setting of an email account

1. Select Email Accounts from the main page
2. Click Modify next to the email account to be edited

Change password

1. Type in your password in the Password box (please note that your password is case-sensitive)
2. Confirm your new password by re-typing it in the Password (again) box
3. Click Modify User

Enable email forward

1. Select Enable Forward
2. Enter the destined email address in the Forward Email To: box
3. Select Enable Save Copy and Forward if you want to retain a copy of each email that is forwarded to a specific email address
4. Click Modify User

Enable vacation message

1. Select Enable Vacation
2. Enter the subject of the message
3. Enter the vacation message which will be sent to those who send emails to you
4. Click Modify User

Create new email aliases

1. Select New Aliases from the main page
2. Type in the name of the alias on the text box provided (e.g. info)
3. Select the name of the account to be forwarded to (e.g. john). Then all emails sent to info@yourdomain.com will be forwarded to john@yourdomain.com
4. Select Add

Delete email aliases

1. Select Aliases Forwards from the main page
2. Click Delete next to the alias to be deleted
3. Click Confirm Delete

Add/Delete members to email aliases

1. Select Aliases Forwards from the main page
2. Click Modify next to the alias to be edited
3. To add a new member to the alias, select the email address or enter the email address and click Add
4. To delete members from the alias, click Delete next to the members whom you want to remove form the alias

Add new forwards

1. Select New Forwards from the main page
2. Fill in the email address that will be forwarded to and the email address to be forwarded
3. Click Add

Select Preferences from Edit pull-down menu.

Open Mail & Groups section and click Mail Server .

For Incoming mail server : enter http://mail.yourdomainname
e.g. enter http://mail.abc.com if your domain is abc.com

For Outgoing mail (SMTP) server : See section Commonly Used Parameter for more information. If you are using UDomain SMTP services, please enter the information provided by us

Click Identity in left column.

For Your name : enter your name.

For Email address : enter the email address for the POP mailbox.

For Reply-to address : enter the email address which you want recipients to reply to (only needed if this is different from Email address )

All the other settings are optional. Choosing Messenger Mailbox from the Communicator pull-down menu will open the part of Netscape that allows you read and send mail.
Note: If you encounter login problems, you can try replacing ' @ ' with '%' in your login name

Select Preferences from Edit pull-down menu.

Open the Mail & Newsgroups section and click Mail Servers .

For Outgoing mail (SMTP) server : See section Commonly Used Parameter for more information. If you are using UDomain SMTP services, please enter the information provided by us

For Incoming Mail Servers : click Add to add a new POP server.

For Server Name : enter http://mail.yourdomainname
e.g. enter http://mail.abc.com if your domain is abc.com

For Server Type : select POP3 Server.

For User Name : enter the login name you specified when you created the mailbox.

Click Identity in left column.

For Your name : enter your name.

For Email address : enter the email address for the POP mailbox.

For Reply-to address : enter the email address which you want recipients to reply to (only needed if this is different from Email address )

All the other settings are optional. Choosing Messenger Mailbox from the Communicator pull-down menu will open the part of Netscape that allows you read and send mail.
Note: If you encounter login problem, you can try replacing ' @ ' with '%' in your login name

Select Accounts from Tools pull-down menu.

You will see a listing of all the different accounts that you have Outlook Express configured to use. Click Add and select Mail to add a new email account.

From here out you will be guided by the Account Wizard . We won't cover each of the steps in our instructions, but the important information is shown below:
E-mail address : your full email address, e.g.: yourname@yourdomain.com
Type of mail server : POP3
Incoming Mail : http://mail.yourdomainname
Outgoing Mail : Enter the SMTP server provided by your ISP
POP account name : your full email address
Password : your POP3 account password

Go to the following menu:
Tools --> Services in Outlook 97
Tools --> Accounts in Outlook 98
Tools --> Accounts then Add --> Mail in Outlook 98
Highlight internet mail and then click properties .
Fill in the correct information as indicated below:
----------------------------------------------------------------------------
Full Name : your full name
Email Address : your full email address, e.g.: yourname@yourdomain.com
Internet Mail Server : mail.yourdomainname
Account name : your full email address
Password : your POP3 account password
----------------------------------------------------------------------------
Then you will need to select Advanced Options .
In Advanced Options dialogue box, you will need to put your outgoing SMTP server information, which will either be your ISP SMTP server or UDomain SMTP server.

Select Options from Tools pull-down menu.

Click on Getting Started category.

For Return Address :enter your email address.

For Mail Server (Incoming) : enter mail.yourdomainname
e.g. enter mail.abc.com if your domain is abc.com

For Login Name : enter your full email address that you selected when you created your POP account

For SMTP Server (Outgoing) , enter the SMTP server provided by your ISP

With these basic settings you should be able to retrieve email by selecting Check Mail from the File pull-down menu. These instructions were generated using version 4.1 for Windows 95/NT. Menus may be slightly different if you are using a different version.
Note: If you encounter login problem, you can try replacing '@' with '%' in the login name

In Netscape 7.X, select Mail & Newsgroup Account Settings from Edit pull-down menu.

Press Add Account button.

Select Email Account , and then press Next .

For Your Name : enter your name.
For Email Address : enter your email address for the POP mailbox.
Click Next .

Select POP .
For Incoming Server : enter mail.yourdomainname
For Outgoing Server : enter the SMTP server name provided by us
Click Next .

For User Name : enter your username provided by UDomain. It is usually your FULL email address .
Click Next .

For Account Name : use the default.

Click Next .

Click Finish .

In the top navigation bar, select Tools and then Accounts .

Select the email account which is targeted to be changed and then click Properties .

In Properties dialogue box, please select Advanced and fill in " 1025 " in Outgoing Mail (SMTP) item .

In Properties dialogue box, select tab Servers . In item Outgoing mail (SMTP) , please fill in smtp2.udomain.com.hk
Check the box My server requires authentication and then click Settings .

Select Log on using and fill in the Account name and Password that we provide. Click OK .
Click OK in the previous dialogue box.
Click Close in the 1st dialogue box.

The process by which files are transferred to the Web server is called "FTP" (File Transfer Protocol). You have unlimited access via FTP 24 hours a day. Hence, you can create and maintain your web pages on your own computer and upload files to your website at your leisure.

First of all, you need a FTP software to upload your web contents to the server. The following are 2 of the most commonly used FTP software.

1. WS_FTP LE http://www.wsftp.com
2. CuteFTP http://www.cuteftp.com

After finishing setup of FTP client, you will be asked to fill in information. Please use the FTP login name, password and ftp server address (host address) which come along with your account activation notice. Please be sure NOT to activate the Anonymous Login function. It will make the FTP client behave differently. Now the FTP client is ready and you may start uploading your web contents.

FTP Software Configuration

The server name tells your FTP software to connect to the Web server on which your site resides. In general, the process of configuring various FTP software programs is the same. The following example make use of WS_FTP, the software which Ameritech recommends for PC computer users.

Every time when you run WS_FTP, Session Profile window will be displayed. A profile contains the information needed to connect to your Website. Creating a profile now will eliminate the need to configure the software each time you use FTP. To create a new profile, click New and enter a generic profile name at the top of Session Profile window. Next, enter Host Name, User ID and Password for your Website as illustrated below.

Be sure to select Auto Detect for Host Type . It is best to select Save Password and Auto Save Config to maintain these settings for future use. All other fields can be left blank. You are now ready to connect to the Web server; click Ok to continue.

In UNIX platform, put all web pages in www folder.

The cgi-bin folder forces everything inside to be treated as a CGI, regardless of file names.

Please pay attention to the differences between BINARY and ASCII mode. ASCII means text contents such as .html, .htm, .txt, .cgi, .php, etc. BINARY is the other way around. It is something that you cannot open with a text editor e.g. notepad. You can select AUTO mode so that FTP client can automatically determine the appropriate mode for you.

Win NT/2000/2003

In Window platform, put all web pages in public_html folder. All files or sub-folders under this folder have read-only permission.

Put those files that require read/write permission in cgi-bin folder.

When you connect to the Web server, you will connect directly to the root ("home") directory of your account. WS_FTP will display a split screen where files on the left-hand side are within your own computer. You will see several folders on the right-hand side (such as public_html & cgi-bin) which suggest a successful connection to your website.

To make your homepage load automatically, name the HTML document "index.htm" or "index.html" in lowercase and upload it to the "public_html" directory of your account. To upload a file or files, simply highlight the file(s) on the left and click the right-arrow button ("-->") in the center of the screen.
Be sure to upload HTML documents and scripts in ASCII mode and images in BINARY mode. To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s).

As soon as a file is uploaded to the Web server, it is available for all to see. If you cannot see the updated file via any browsers after uploading a file, you need to clear both the disk and browser cache memories.

For Netscape Navigator 3, select Options > Network Preferences .
For Netscape Communicator, select Edit > Preferences > Advanced > Cache .
For Internet Explorer 4, select View > Options > Temporary Internet Files , then click Delete . Click OK and Refresh .
For Internet Explorer 5, select Tools > Internet Options > Temporary Internet Files , then click Delete Files. Click OK and Refresh .

Remember that you must first be connected to the Internet (through your Internet Service Provider) in order to connect to the Web server.
Note: Please select Passive Transfer Mode in your FTP setting if you have login problems.

Avoidance of File Name Errors When Using FTP

To avoid errors, we suggest naming all files in lowercase. Spacing and special control characters are generally not a good idea. While the underscore character ("_") is acceptable, you should avoid other special characters ( ! @ # $ % ^ & * : ' ) in file names. We suggest that you keep the length of file names to minimum. The tilde (~) cannot be used in directory or file names.
Our operating system (UNIX) is case sensitive. In other words, the file name "faq.html" is NOT the same as "FAQ.html." If your HTML code references a faq.html, but the actual file name is in uppercase, a "File Not Found" error will be resulted. This applies to directory names as well.

What should I do if access to FTP is denied?

If you cannot access your account via FTP, the FTP configurations may be incorrect.
If your access to FTP is denied AFTER entering your user ID and password, you may be using the wrong password. Check the activation notice sent to you via email when the account was first set up. If you have changed your password and it doesn't seem to be working, contact Our Technical Support Team to reset your password.
If you cannot connect at all, or your PC hangs while connecting, there may be problems with connectivity. You can test your connection with your browsers by going to http://www.udomain.com.hk/ or any other third party websites while still connected to the Internet. If you are unable to connect to any websites at all, you will need to contact your ISP.

Trouble Shooting

Q: The FTP client won't connect. Why?
A: You or your ISP might have firewalls or special routing set up. In your FTP client, select Passive Transfer Mode and try again. If this option is selected already, de-select it and try again.

Q: I have uploaded my files successfully, but I can't see my website. Why?
A: You need to put your files within the < public_html > folder. ( < www > folder for UNIX)

Q: My files are placed in the correct folder. But the web browser does not show new web file content. Why?
A: Some ISPs, such as Netvigator, have installed proxy server which keeps copy of your old web file content. Contact your ISP to flush the cache in the proxy server, or wait for a few hours and try again.

To change your FTP password, visit:

http://www.udomain.com.hk/eng/support/ftp_password.php

For security purpose, your password must be at least 8-character long with both number and character. At the same time, you may also put in special characters like #, @, !, etc.

Note: In order to maintain a higher level of security over your password, we do not keep any record of your passwords. Try to change your passwords at least once a year. If you somehow lose your passwords, please contact our Technical Support Team and we will reset it for you.

To publish your website, follow the steps below.

1. Close all open pages in Page view.
2. On the File menu, click Publish Web , or click the Publish Web button on the toolbar.

Publish Web button

FrontPage displays the Publish Web dialog box. Here, please specify the location on the World Wide Web or your corporate intranet to which you want to publish your web. Your ISP can tell you this information.

You need Internet access through an ISP before you can publish your web to the World Wide Web. If you want to sign on with a Web Presence Provider that can host FrontPage-enabled webs, click the WPPs button in the Publish Web dialog box.

3. In the Publish Web dialog box, enter the URL of your target Web server, (such as http://www.yourcompany.com), and then click Publish .
FrontPage publishes the current web from your computer to the World Wide Web or intranet Web server you specified.
One-button publishing After you have published a web for the first time, you can bypass the Publish Web dialog box by using the Publish Web button on the toolbar. This quickly publishes any updates you have made to your pages without resubmitting any information about the web's location. To again display the Publish Web dialog box, use the Publish Web command on the File menu instead of the toolbar button.

If FrontPage detects that you are publishing to a Web server that does not support the FrontPage Server Extensions, it will publish the current web via the FTP file transfer protocol.

If the Web server to which you are publishing your web has the FrontPage Server Extensions installed, your web will have full functionality of FrontPage-based components and Web scripts that you may have inserted on your pages.

Publishing web to a Web server that does not have the FrontPage Server Extensions installed may disable some functionality contained on your pages, such as the feedback form. FrontPage will display informational messages during the publication process to alert you of such conditions.
During the publishing process, FrontPage displays a progress bar to indicate how much time is required to transfer your web to the targeted Web server.

The speed at which FrontPage publishes your web depends on your connection speed, as well as the number and complexity of the pages and files in your web.

Excluding pages from being published When you publish a web, all of its pages and files are published by default. To exclude pages or files from being published, right-click the page or file in a web view, click Properties on the shortcut menu, and select the Exclude this file when publishing the rest of the web check box on the Workgroup tab.

When FrontPage has successfully published your web, it provides a hyperlink to your new Website in the confirmation dialog box. Click the link to open the published Website in your Web browser.

Since Perl and PHP in our server are being installed as CGI and we are not using either MOD Perl or MOD PHP, Apache would not know if it is a script. You need to add one of the following lines as the first line of each script:

for Perl: #!/usr/local/bin/perl

for PHP: #!/usr/local/bin/php

For all scripts, you would have to change the mode to 755 which makes it publicly executible. You can do it with either FTP or TELNET.

Win NT/2000/2003

On Win NT/2000/2003, we use ActivePerl as the CGI engine. You are recommended to download and install ActivePerl in your computer, and develop and test your scripts before uploading to our production web server.

We are sorry PHP support is not available on Win NT/2000/2003 at this moment.

To set up a hit counter on your UNIX account, simply paste this line at the place where you want the counter to appear.

<img src="/bin/counter?df=username">

Replace username with your own ftp user name.

Win NT/2000/2003

To set up a hit counter on your Win NT/2000/2003 account, you need to paste this line at the place where you want the counter to appear.

<img src="http://cgi-bin.udomain.com.hk/bin/counter?df=username">

Replace username with your own ftp user name.

Active Data Object (ADO)

ASP utilizes a set of COM objects referred to as ActiveX Data Objects, or ADO for short, to connect to data sources. Hence, any data sources that provide an interface to ADO can work with ASP. Examples of data sources which are used by our customers include Microsoft SQL and Microsoft Access.

To use COM objects correctly, first of all, you need to verify the version of ADO you are using. Use the Version property of the ADODB.Connection object. The following example creates a Connection object and prints out its Version property:

<%
' Create Connection object
Dim objConn
Set objConn = Server.CreateObject("ADODB.Connection")
' Print out version property
Response.Write("You are using ADO Version " & objConn.Version)
%>

For more information on ADO, please visit Microsoft's Universal Data Access site:

http://support.microsoft.com/kb/183606

Sending email by JMail

Please refer to the sample below:
<%@LANGUAGE = VBSCRIPT%> <html>
<body>
<%
set msg = Server.CreateOBject( "JMail.Message" )

' Sender address
msg.From = "sender@domain.com"
msg.FromName = "sender"

' Recipient address
msg.AddRecipient receiver1@domain.com
msg.AddRecipient receiver2@domain.com

' The subject of the message
msg.Subject = "Jmail sample by UDomain"

' Email body
' Note the use of vbCrLf to add linebreaks to our email
msg.Body = "Dear Client" & vbCrLf & vbCrLf & "Jmail is work!"
if not msg.Send("localhost" ) then
Response.write "<pre>" & msg.log & "</pre>"
else
' Output message
Response.write "Message sent successfully!"
end if
%>
</body>
</html>

Below variables can be modified for testing:

Save the file as ".asp" extension, upload it to the server and then browser that page.
If a message "Message sent successfully!" displayed in the browser, it is confirm JMail form-to-email module is supported under this server.

Reference Link: http://www.dimac.net/Products/w3JMail/Version43/Examples/Quing.htm

Session Variables

Session variables are bits of information that can be stored on a user-by-user basis. These bits of information are stored on the Web server. To tie these bits of memory with a particular user (i.e. for session variables to persist across web pages), the user must have cookies enabled.

You can change the default session timeout value (10 minutes) via ASP using:

<%
Session.Timeout = 15 ' number of minutes
%>

Trouble Shooting

Q: What file uploading components are available?
A: aspSmartUpload Component. (Please refer to AspSmartUpload section.)

Other ASP Resources

The following are some links that will help you:

15 Seconds ( http://www.15seconds.com )
Wayne Berry's 15 Seconds Website is one of the best resources of ASP available on the web. The FAQ section is huge! It contains over 2000 pages of information on ASP and the Internet Information Server.

4GuysFromRolla.com ( http://www.4guysfromrolla.com )
This site contains many useful articles. Search through it for a list of free ASP scripts.

LearnASP ( http://www.learnasp.com )
A great Website devoted to ASP. Some of the best features are its reviews of ASP books, lists of free components, and informative tutorials.

Asp Free.com ( http://www.aspfree.com )
A great site with tons of articles and tutorials on ASP scripting. Good for beginners all the way to veterans.

ASP 101 ( http://www.asp101.com )
A great site for ASP beginners.

AspSmartUpload v2.03 is installed on all NT/2000/2003 servers.

Please refer to http://www.serverhallen.com/docs/aspSmartUpload/help/ for the detailed documentation and sample codes on AspSmartUpload.

Due to the virtuality of hosting environment, the registry keys are set:

HKEY_LOCAL_MACHINE\SOFTWARE\Advantys\aspSmartUpload\

Web Statistics report will be updated on daily basis. To retrieve your report, enter the following path:

Win NT/2000/2003 : www.your_domain_name.com/report

UNIX : www.your_domain_name.com/wwwstat

Replace <your_domain_name.com> with your own domain name.

Common Terms in Web Statistic Report

Unique Visitor

A unique visitor is a person or computer (host) that has made at least 1 hit on 1 page of your web site during the current period shown by the report. If this user makes several visits during this period, it is counted only once. Visitors are tracked by IP address, so if multiple users are accessing your site from the same IP (such as a home or office network), they will be counted as a single unique visitor.

Number of Visits

It means number of visits made by all visitors. Say a unique IP accesses a page, and then requests three other pages within an hour. All of the "pages" are included in this visits. An unique visitor can make more than one visit in a period of time.

Pages

Pages are all files which either have a text file suffix (.html, .text) or which are directory index files. This number allows to estimate the number of "real" documents transmitted by your server. If defined correctly, the analyzer rates text files (documents) as pages. Those pages do not include images, CGI scripts, Java applets or any other HTML objects except all files ending with one of the pre-defined page suffixes, such as .html or .text.

Hits

A hit is any response from the server on behalf of a request sent from a browser. This includes any response from the server, not only text files or documents. If, for example, a HTML page has two images embedded, the server generates three hits if this page is requested: one hit for the HTML page itself and two hits for the two inline images.

Files

If the user requests a document and the server successfully sends back a file for this request. Any such response is counted for as a file. Again, "file" here means any kind of a file.

Entry Page

The first page viewed by a visitor during its visit.

Exit Page

The last page viewed by a visitor during its visit.

Code 404 Not Found

A web server error message. Error code 404 (Not Found) means the requested file was not found on the web server - it may have been renamed, moved or deleted.

Code 206 Partial Content

A web server error message. Error code 206 (Partial Content) means that only part of the file was transferred. This error is generated when a user clicks the stop button on their browser while downloading a page, or aborts a file download while it is still downloading. This can also be caused by download accelerator programs that download large files in chunks.

Thru the information provided in the web statistics report, we can find out the website preformance, such as:
- Pages/ Unique visitor: larger of the result, represents longer time that the visitor states in your website
- Number of visits/ Unique visitor: larger of the result, represents more return visitor of your website
- Exit page: if the page with the highest rank is not what you expected/ the page of transaction completed, it means there may be some problem on the page design or transaction flow.

MySQL is a very powerful and popular SQL server software. You can use Perl with DBD/DBI modules, PHP, or Java Servlets with JDBC to communicate with your database.

Your MySQL server is started by default when you receive your set up information. If for any reasons you need to restart it, you may do the following. Telnet to the server using your FTP login name and password.

To see your own list of running processes, please type:

You will get a result which looks like this:

To stop the service immediately, please type:

Remarks:
402, 451 are the numbers in the second column.
We suggest you to do this in some non-business hours since this might cause error on your web page.

After stopping the server, if you decide to start it again, you may go to your home directory type:

It will tell you if it is running or if there are any errors after being started.

In UDomain, you get the whole MySQL server instead of just 1 or 2 databases. The root password is not set by default. Therefore, please be sure to take care of that before using it.

To set up the root password, you can simply do the following:

1. Login to your MySQL account, type:

2. Next, type:

3. Now the password is set. From now on you need to login by typing:

then it will prompt you for the password.

To connect your PHP or Perl scripts to your MySQL database, you should do the following:

for Perl:

for PHP:

Remarks:( home )is the path of your home directory e.g. /home/username

Typically, you do not need to use the port connect although you could. It is recommended to use mysql.sock to connect. This way would avoid some confusion since there is more than 1 copy of MySQL running in our server.

If you are using MySQL5, you can manage your mysql db via the web based interface http://mysql.udomain.com.hk/mysqladmin.   

The phpMyAdmin is only allowed to import the db backup file not bigger than 10MB, if your backup file is bigger than 10MB, please kindly contact our Technical Support Team to import the db for you.   

To connect your PHP scripts to MySQL5 database, you should do the following:

Sample Scripts to connect MySQL5 (PHP)

For all other instructions, please visit the MySQL official site at: http://www.mysql.com

To use Microsoft Access as your data source, your need to request an ODBC Data Source being set up for you. The driver we will be using is Microsoft Access Driver [*.mdb]. If this is not what you are looking for, please first identify which driver you need. Here are some examples for your reference:

Microsoft Access Driver [*.mdb]
Microsoft dBase Driver [*.dbf]
Microsoft Excel Driver [*.xls]
Microsoft FoxPro Driver [*.dbf]
Microsoft ODBC Driver for Oracle
Microsoft ODBC for Oracle
Microsoft Visual FoxPro Driver [*.dbf, *.dbc]

To request for ODBC set up, please make sure you have your Data Source Name (DSN), and the full path to your database file in your account ready before calling our Customer Service Department.

To use ASP with MS Access, you need to request for set up of your DSN, which can be done by contacting our Technical Support Team.

To connect your ASP scripts to your MS ACCESS database, you should do the following:

set adocon=Server.CreateObject("ADODB.Connection")
adocon.Open "XXX"

where " XXX " is your DSN name.

If you don't have a DSN name, please contact our Technical Support Team.

In order to use MSSQL, please make sure you have the login information provided by UDomain. If you don't have one, please contact our Customer Service Department.

In order to maintain your SQL database, it is recommended to have a Win 2000 / Win 2003 / XP (Server or Workstation) machine installed with Microsoft SQL Server Management Studio Express locally. The authorization method that we are using is called Windows SQL authentication.

To obtain a copy of Microsoft SQL Server Management Studio Express, you can go to Microsoft's website and download Microsoft SQL Server Management Studio Express Software:

http://www.microsoft.com/downloads/details.aspx?FamilyId=C243A5AE-4BD1-4E3D-94B8-5A0F62BF7796&displaylang=en

You can use Database Engine to access your database.You can connect to <sql.your_domain_name.com> with the assigned login/password name.
Replace "your_domain_name.com" with your own domain name.

Sample Connection String:

<%
Dim Conn, SQL

Set Conn = Server.CreateObject("ADODB.Connection")
SQL = "Driver={SQL Server}; Server=servername; Database=databasename; uid=userid; pwd=password;"
Conn.Open SQL
Response.Write "Connected"

%>